CLIENT TESTIMONIALS OF ALLENS CATERING & FURNITURE HIRE
2011 Testimonials
"I was perfectly happy with my order, which was placed at short notice and managed by delivery staff very well. I was not present for delivery or collection, so can't answer those questions in the survey, and I think I phoned my order in, as I don't remember looking at your website so can't comment there. I was looking for a specific item (which had been recommended by another user) so did not check out the available range of items. Anyway, very satisfied, and I'd certainly use you again." June 2011
“Allens Hire were helpful, professional and perfectly organised from beginning to end. We will definitely use them again!” June 2011
"Prompt service and response to queries." May 2011
"We were very happy with your service - it was efficient, prompt and totally reliable. We will definitely be using you again." May 2011
"staff waited for me when I went to collect, longer that I expected" May 2011
“This was the first time that I used Allens, I was really pleased with how easy it all was. Of all the companies I use for events this is the first one that actually made the whole process simple. I hired poseur tables which were perfect and the staff were very helpful with giving me advice on which tables to use. .” February 2011
“I thought the service that your company provided was outstandingly good, all your staff were helpful, polite and very efficient; they are a credit to your company. I would recommend your company without reservation.” February 2011
“I really enjoy working with you - makes my work easier.” January 2011
“Very happy.” January 2011
“I was very happy with your service. I will be back. Thank you very much.” January 2011
“I'm a very happy customer. Staff are always there to help & guide me. Excellent.” January 2011
“Best catering company that I have ever used, excellent service.” January 2011
“Very happy with Allens' work - never had any complaints.” January 2011
“Overall service was good!!!” January 2011
“Good company to do business with.” January 2011
“Once again I congratulate you on your team I will certainly use your Company again, we were very impressed with the quality of china , chairs and cutlery provided and will recommend you to friends and associate.” January 2011
“I will most definitely be using your services again and would highly recommend you to my clients. Your Sales team were great and very friendly and on collection of the items the team helped load the items in the car which made me feel they made the effort to go that extra mile.” January 2011
2010 Testimonials
“You always deliver on time and process our orders very swiftly, excellent service all round.” December 2010
“Allen's friendly and very efficient service much appreciated.” December 2010
“Just a quick note to say thank you very much for my hire, the staff were understanding and very helpful. I will recommend you and use you again.” December 2010
“ . . . accept my thanks for an overall very good service from your company. I've used you several times before and you'll be the first people I come to next time.” November 2010
“My usual hire company booked my order for the wrong date, this I found out while I was on was driving in the motor way to pick up the order. A friend of mine frantically called around and booked the order with you guys at the last minute. I was able to make it just before 5 pm. The staff members (Both, office staff as well as the warehouse staff) were most efficient and courteous in processing my order and helpful in loading it up.
Best part was, the damage deposit was returned to my bank account, (after the deduction for damages) promptly. I didn’t even have to make a single phone call to remind you guys. Thanks a lot for your services. I am absolutely pleased about to your professionalism.” November 2010
“I consider Allens Hire to be a must for any occasion.” September 2010
“Just a quick email to you and your team to say thanks for the delivery this weekend. I had to make a couple of last minute changes to the delivery address and time and this was accommodated for very efficiently which helped me out immensely.” September 2010
“. . . you've been extremely helpful & has been very pain free and easy to use your company” September 2010
“Just wanted to thank you and the wonderful men who delivered and collected the hired tables, chairs etc. They very graciously carried everything up to roof and were always charming. Please pass on my gratitude” July 2010
“Especially helpful on my first call with guidance on the right crockery for the event etc. Very nice delivery teams, prompt etc. All good. I will be recommnding you!” July 2010
“I needed champagne flutes in 24 hours for an event and I was so relieved and impressed with how easy and fast it was to hire them through Allens. I will certainly be in touch again when we hold another event. Thank you” July 2010
“Will definitely use your services agan and would have no hestitation in recommending you to colleagues and friends” January 2010
“very good service thanks.....” January 2010
“only a small order to help with catering for a family party, we arranged to collect from you in a 4x4. Had difficulty fitting oven in, as hadn't appreciated fixed to trolley, your staff were exceptionally helpful and went out of their way to ensure problem was overcome. Thank you” January 2010
“I am rating this with 10 being the best. Excellent Job!! The Allens hire team did a great job of supporting my event” January 2010
“Your sales team offer great service and very helpful and friendly.” January 2010
“Allens have provided a very efficient service with helpful and friendly staff.” January 2010
“Overall service very good - thanks! My colleague used another company not so long after, and the chairs were really dirty and we spent some time cleaning them. Your service was a far superior so thank you!” January 2010
2009 Testimonials
“Your staff were very helpful and sympathetic to changes that were made before the event, which in turn made the event stress free and much more enjoyable - the combination of Allens and Lodge Catering was perfect. Thank You.” December 2009
“Great service provider, reasonably priced, very good quality of hired equipment, on time and fast delivery and pick up. Spot on. Anytime again” November 2009
“Good Service and reliable.” October 2009
“Thank you for your help. Your prices are also very competitive. It was a pleasure to deal with you and I wouldn't hesitate to do it again.” October 2009
“This was my first order and it was a simple order. I look forward to doing business with your again.” October 2009
“Just wanted to add that we thought your service and products were brilliant and we have recommended your company to our family and friends who were also very impressed. Many thanks." September 2009
“I liked the way we received more than the stated amount of seat pads to ensure all were of good quality and as near as we could get for colour matching.” July 2009
“I live in Yorkshire, where there is literally no nice glassware available for hire, which is why I went to extraordinary lengths to hire from you. The whole process was easy and I would do it again!” June 2009
“made organising a large event at home incredibly simple - from advice on what to hire through to hassle free delivery - MANY THANKS” June 2009
“. . . Over the course of my dealings with Allens Hire, you have both been very professional and obliging. I very much appreciated your frequent communication with me over the course of the week. As a customer, it is very reassuring to know 'what is going on when' and also to see evidence of excellent communication between colleagues that work in different parts of the business” June 2009
“This was the first time we have had the opportunity to use Allen Hire and it was at the recommendation of another much larger event company. We were very impressed and will certainly be using you in the future.” April 2009
“We will be using you again” March 2009
“The service received from Allens is very good. I can make a booking in confidence that I don't have to worry about the equipment hire at all!” March 2009